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The Smiley Terminal™

Collect maximum feedback at the touch of a button

The original, globally-recognised 4 Smiley Faces feedback solution collects maximum feedback with its ease of use and approachability.

Capture your customers’ perceptions of your service performance in real-time at the point of experience.

No power or WIFI needed, they are a stand-alone product and can be easily moved to new survey locations to suit.

Ready to use in minutes

  • Quick to assemble and activate, right out of the box.

  • Completely stand-alone product.


Completely wireless - no WIFI needed

  • Data is uploaded using an internal SIM card.

  • Allows you to place the terminal at the exact point of interaction, and move it when needed.

  • No concerns for your company IT security.


No power needed - zero energy consumption

  • Runs on D-cell batteries with 3+ year life so no trialing power cable.

  • Provides an “always on” mode ready to collect feedback.

  • Highly Portable.

Antimicrobial Protection

The Smiley Terminal range

Smiley Terminal feedback device rnage of models
Smiley Terminal Stand

Place it anywhere

  • Easiest way to collect maximum feedback

  • Ready out-of-the-box

  • Statistically significant response rates

  • 100% wireless with 3 years of battery life

  • Branding and customisation options available

Smiley Terminal Cafe - button press EN.j
Smiley Terminal Table
  • Table top installation

  • Ready out-of-the-box

  • 100% wireless with 3 years of battery life

  • Best suited for counters, service desks, check-outs

Smiley Terminal Wall
  • Peel-and-stick installation

  • Ready out-of-the-box

  • 100% wireless with 3 years of battery life

  • Place it low for people with disabilities, or high to keep away from children

Smiley wall restaurant cropped.jpg
ST Wall face-plates.jpg
Smiley Terminal Rail
  • Easy installation and adaptation for different rails

  • Ready out-of-the-box

  • 100% wireless with 3 years of battery life

  • Suitable for high-traffic and space-restricted places

ST rail 450h

Branding Pack (optional extra)

SmilST branding 2000.jpg

Fit the Smiley Terminals to your corporate image with our branding packs:


Standard: HappyOrNot branded leg plate + green survey sheet.

Logo: Your logo branded leg plate + survey sheet in your colour choice

Custom: own design on the leg plate + the survey sheet

Misuse Protection

A built-in setting that filters out excessive button presses by naughty children and mischievous employees.


The acceptable delay between button presses can be configured in the software and ensures you maintain data accuracy.


Contact us, ask for a quote or book a free online demo

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