The globally-recognised 4 Smiley Faces feedback solution collects maximum feedback with its exceptional ease of use and approachability.

No power or WIFI needed.

Our feedback devices run off batteries and has an internal SIM card. There are no health & safety issues with trailing cables and no need to involve your IT security in the set up. It's a completely stand-alone product.

Capture your customers’ perceptions of your service performance in real-time at the point of experience.

  • Ready to use in minutes
    Quick to assemble and activate, right out of the box

  • Completely wireless
    Allows you to place the terminal at the exact point of interaction, and move it when needed.

  • Zero energy consumption
    Runs on D-cell batteries with 3+ year life. Provides an “always on” mode ready to collect feedback.

  • Highly Portable

4 Models


Antimicrobial buttons protection





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The Smiley Terminal™

Collect maximum feedback

The Smiley Terminal range

1. STAND model

Place it anywhere

  • Easiest way to collect maximum feedback

  • Ready out-of-the-box

  • Statistically significant response rates

  • 100% wireless with 3 years of battery life

  • Branding and customisation options available

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2. WALL model

  • Peel-and-stick installation

  • Ready out-of-the-box

  • 100% wireless with 3 years of battery life

  • Place it low for people with disabilities, or high to keep away from children

3. TABLE model

  • Table top installation

  • Ready out-of-the-box

  • 100% wireless with 3 years of battery life

  • Best suited for counters, service desks, check-outs

4. RAIL model

  • Easy installation and adaptation for different rails

  • Ready out-of-the-box

  • 100% wireless with 3 years of battery life

  • Suitable for high-traffic and space-restricted places

Branding Pack (optional extra)

Fit the Smiley Terminals to your corporate image with our branding packs:


Standard: HappyOrNot branded leg plate + green survey sheet.

Logo: Your logo branded leg plate + survey sheet in your colour choice

Custom: own design on the leg plate + the survey sheet

Misuse Protection (FREE)

A built-in setting that filters out excessive button presses by naughty children and mischievous employees.


The acceptable delay between button presses can be configured in the software and ensures you maintain data accuracy.


Contact us, ask for a quote or book a free online demo