HappyOrNot
Business Insights from Feedback
In-the-moment micro-feedback
Mood monitoring
Improve service
Retain employees
Increase loyalty & revenue
Discover what people really think and what you can do to improve it.
Customers, clients, patients, students, visitors, guests, website users, people you email, employees, colleagues and many more.
Improving made Easy
Get the most for your business with the world’s leading feedback solution.
Easily transform feedback into practical business insights.
Uncover Pain Points
Improve experiences
Increase loyalty & referrals
Manage your brand
Reduce costs & grow revenue
The Value is in the Data
Measure
Monitor
Improve
Measure
Firstly, use a combination of our Smiley Devices to capture high quality micro feedback in seconds.
For stand-alone projects, a single device works brilliantly
Monitor
Secondly, our live data Reporting Service transforms your feedback into easy-to-understand charts, graphs & widgets to help you discover what people are feeling about your business right now.
Identify highlights and pain-points.
Set targets and compare performance amongst your branches.
Receive alerts when things aren't going well.
Improve
Thirdly, use your feedback results to make data-driven improvements based on what you're being told to create happier users and drive loyalty.
Repeat
Re-measure after you've made your improvements.
With increased loyalty - watch your costs drop and your profits grow.
Cover the whole business
Use our Smiley Touch and Smiley Terminal kiosks to cover all of your physical touchpoints.
They're approachable & fun-to-use
Use our Smiley Digitals online in emails, webpages, apps, WhatsApp messages, SMS messages, as a stand-alone QR code & more
How to get the best feedback using our smiley devices
