HappyOrNot
Workplace well being
How are your people feeling in the new normal?
Why are they feeling that way?
What can you do about it?
In physical spaces, use Smiley Touch feedback kiosks
In the physical workplace, the Smiley Touch is the best way to monitor staff well-being.
Place it anywhere (reception, cafeteria, meeting rooms etc) and in 3 simple steps, you'll know how people are feeling and what you can do about it to improve their workplace.
It's quick, anonymous and effective. and will give you live business insights that you can actually do something with.
In your online world, use Smiley Digital in emails
Smiley Digital is the perfect choice for quick and effective employee surveys via email.
No long boring questions. In just 3 screens you'll know:
How your colleagues are really feeling.
Why they are feeling that way.
What you can do to help.
Run as many surveys as you want, changing the Survey Question and Follow Ups to suit.
Easily embed your survey in your emails with a quick copy & paste.
Employee Experience (EX)
The 3-screen workflow for both Smiley Touch & Smiley Digital.
The first screen
Ask your survey question
The Survey Question is displayed on the first screen, for example: How was your workday today?
You choose your own survey questions and can change your question in the software in minutes, as often as you want.
Some more survey question examples:
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How are you feeling today?
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Please rate the meeting
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How safe do you feel at work?
The second screen
Use Follow Ups to find out why
Use up to 6 icons to identify WHY they pressed that smiley face.
You'll want to know why someone gave you negative feedback. We call these Pain Points.
Likewise, positive feedback is called Highlights.
Using your knowledge of your own business, choose up to 6 FOLLOW UP icons to identify why people are happy or unhappy
Follow Up examples include: workload; deadlines; training; home work-space; feeling isolated, personal issues etc.
We have a library of Follow Ups you can choose from or you can create your own custom ones easily.
Follow ups can be changed in the software at any time to suit the survey question OR to drill down deeper into a subject.
The third screen
Look deeper using Open Feedback
The third screen offers an opportunity for open feedback by way of the virtual keyboard.
Your colleagues can type in their own feedback to cover any parts you may have missed.
You'll often get more detail here on why they are feeling happy or unhappy.
A spam filter is available to hide unwanted comments from your reports.
New AI generated summaries of Open Feedback give you quick and easy business insights of what's working, who's doing a great job (name mentions) and where improvements are needed.