Keep tabs on your workspace well-being & mental health using regular physical & digital surveys.
How are your people feeling in the new normal. And why?
Feedback in your physical locations using Smiley Touch
In the physical workplace, our Smiley Touch is the easiest way to monitor your colleague's well-being and mental health.
Place it wherever you want (reception, cafeteria, meeting rooms etc) and in 3 simple steps, your colleagues can tell you how they are feeling and what you can to to improve the workplace.
It's quick, anonymous and effective.
You'll get immediate insights to make quick improvements, which will be in the "here-and-now" so far more relevant than you can with a paper survey.
Digital feedback via email, intranet or your web pages
Smiley Digital Email is the perfect choice for EX surveys via email.
Run as many surveys as you want, changing the Survey Question and Follow Ups to suit.
Easily embed your survey in your emails with a quick copy & paste.
The same 3 simple steps as the Smiley Touch to find out how your colleagues are feeling, why they are feeling that way and what you can do to help.
Employee Experience (EX)
The 3-screen workflow for both Smiley Touch & Smiley Digital.
First Screen - Your survey question
The Survey Question is displayed on the first screen, for example: How was your workday today?
You choose your own survey questions and can change your question in the software in minutes, as often as you want.
Some more survey question examples:
How are you feeling today?
Please rate the meeting
How safe do you feel at work?
Second Screen - find out WHY - using your Follow Ups
Second screen Follow Ups allow you to show up to 6 icons to identify WHY they pressed that smiley face.
Smiley Touch Follow Ups
Smiley Digital Email Follow Ups
You'll want to know why someone gave negative feedback (pink or red smiley face). We call these "Pain Points".
Likewise, positive feedback (dark & light green smiley face) is called "Highlights".
Using your knowledge of your own business, you can choose up to 6 icons per survey to identify why. Examples may include: workload; deadlines; training; home work-space; feeling isolated, personal issues etc.
We have a library of Follow Ups you can choose from or create your own custom Follow Ups.
Your follow ups can be changed in the software at any time to suit the survey question OR to drill down deeper into a subject.
Third Screen - Drill down further using Open Feedback
Smiley Touch open feedback
Smiley Digital Email open feedback
The third screen offers an opportunity for open feedback by way of the virtual keyboard.
Your colleagues can type in their own feedback to cover any parts you may have missed. They can give you more detail on how they are feeling and why they pressed a particular smiley button.
A spam filter is available to hide unwanted comments from your reports.