About Us

HappyOrNot®

We are the global leader in instant customer and employee satisfaction reporting with our innovative feedback smileys. We deliver world-class service on time, without exceptions.

Our broad experience in both European and US markets has enabled us to gather an extensive worldwide market intelligence database.

 

Thanks to our unique insight to most industries and a leadership team made up from global industry leaders, we have a firm background to help you increase your customer and employee happiness.

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Smiley Feedback Ltd

We are authorised UK sales partners of the HappyOrNot®service.

Since

2009

135

countries

4,000

organisations

50,000+

users

Developing innovative tools and services to improve customer, employee & student satisfaction since 2009

The HappyOrNot service is being used daily in 135 countries

Our customer list includes over 4,000 leading retail and service chain organisations worldwide.

More than 50,000 users regularly use our Reporting Service to monitor their satisfaction levels