Smiley Feedback Ltd
The Smiley Touch™
Find out what's making people unhappy and how to put it right
3-Screen User Experience quickly identifies what's going on.
Screen 1: Survey Question
Ask anything you like & change it as often as you like.
Screen 2: Follow Up icons
"What was good?"
"What could be improved?"
Use up to 6 icons to quickly identify any service Highlights or Pain Points - all in a simple click by your customer.
These "Thank You "screens are optional . You can choose to show what others are currently telling you or not.
Screen 3: Open Feedback
A virtual keyboard appears to allow your Users to give you more insights.
These "Thank You "screens are optional . You can choose to show what others are currently telling you or not.
The Smiley Touch Range
Stand Model
Our best seller comes with or without a Call-to-Action "Feedback" sign
Stand
Table
Wall
Table Model
Brilliant for portable surveys when you need to move the feedback device around. Works great as a portable survey device. Ideal for training courses, seminars, classrooms
Wall Model
Ideal for smaller areas. Sticks to the wall using attached adhesive strips and/or screws.
Touch-free feedback using Gestures for the Smiley Touch
The gesture-based feedback option will provide Smiley Touch users with even more choice in how they can give feedback.
Users can now give feedback by using simple hand gestures assigned to each of the four Smileys.
Additionally, the Follow-Up options are also gesture capable, meaning you do not lose out on collecting valuable customer insights to identify Pain Points & Highlights, make targeted improvements, and validate efforts through the data.
See it in action for yourself in the video on the HappyOrNot YouTube channel
Branding Pack (Optional Extra)
Standard: HappyOrNot branding on the leg plate & green call-to-action Feedback sign (This is the default and is free)
Logo: Your logo branded on the leg plate + call-to-action Feedback sign in your choice of colour
Custom: Your custom design on the leg plate + call-to-action Feedback sign