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The Smiley Touch™

Find out why they are unhappy

The stylish Smiley Touch is the easy way to find out how your users are feeling in a quick 3-screen user experience.

Check your employees' well-being, are they happy?

 

Check your customers. Will they come back to buy more or are they unhappy?

 

Use the Follow Ups and Open Feedback screens to let them tell you what you can do to improve their experience.

Click any image to expand. Double click on mobiles.

Engaging user experience with root cause insights

Sleek, seamless touch-screen interface guides the user through the feedback experience smoothly and effortlessly.

 

Safe feedback options for maximum response rates

  • Touch with antimicrobial protection.

  • Touch-free with gestures, QR code or web link. 

 

Ready to use in minutes

Quick to assemble and activates upon plug-in.

Model range

Table

Wall

Stand

Antimicrobial screen protection
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Three Tier Insights

First Screen: The Survey Question

Ask anything you like. The question can be changed in minutes in the software.

Second Screen - Follow Up Questions

Up to 6 icons make it quick & easy for you to identify any service "Highlights" (from positive feedback) or "Pain Points" (from negative feedback) in a simple click.

Thank You screens (optional per survey)

You can choose to show your users what others are telling you by way of a Thank You screen with current results OR not.

Third screen - Open Feedback

Your users can give you more detailed feedback by using the virtual keyboard to add open feedback and help you identify what is making them happy or unhappy.

Thank You screens (optional per survey)

You can choose to show your users what others are telling you by way of a Thank You screen with current results OR not.

The Smiley Touch range

Smiley Touch Stand

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Smiley Touch Wall

Smiley Touch Table

Works great as a portable survey device.

Ideal for:

  • training courses

  • seminars

  • classrooms etc

"Touch-free" feedback using Gestures for the Smiley Touch

The gesture-based feedback option will provide Smiley Touch users with even more choice in how they can give feedback.

Users can now give feedback by using simple hand gestures assigned to each of the four Smileys.

Additionally, the Follow-Up options are also gesture capable, meaning you do not lose out on collecting valuable customer insights to identify Pain Points & Highlights, make targeted improvements, and validate efforts through the data.

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See it in action for yourself in the YouTube video

Branding Pack (Optional Extra)

Blend the Smiley Touch to your brand with our branding packs:

 

Standard: HappyOrNot branding on the leg plate & green call-to-action Feedback sign

 

Logo: Your logo branded on the leg plate + call-to-action Feedback sign in your choice of colour

 

Custom: Your custom design on the leg plate + call-to-action Feedback sign