Smiley Feedback Ltd
The Smiley Touch™ feedback kiosk
Quickly discover WHY people are unhappy AND how to put it right.
3-Screen survey quickly identifies what's going on
Screen 1: SURVEY QUESTION
Ask anything you like.
Change it as often as you want.
Screen 2: FOLLOW UP icons (to find out WHY)
"What was good?"
"What could be improved?"
Identifies service highs & lows with a simple click.
These "Thank You "screens are optional . You can choose to show what others are currently telling you or not.
Screen 3: OPEN FEEDBACK
Rich source of in-the-moment business insights.
Your customers will tell you what's working well for them and what's going wrong.
They will also tell you what you need to do to improve.
These "Thank You "screens are optional . You can choose to show what others are currently telling you or not.
The Smiley Touch Range
Stand
Table
Wall
Smiley Touch Stand
Our bestselling tablet-based feedback kiosk comes with or without the Call-to-Action "Feedback" sign.
The stand can be branded with your logo.
Smiley Touch Table
Brilliant for smaller spaces or when you need to move the feedback device around.
Perfect as a portable survey device, so ideal for training courses, seminars, classrooms.
Smiley Touch Wall
Ideal for smaller and high-traffic areas such as washrooms.
Sticks to the wall using the included adhesive strips and/or screws.
Touch-free feedback using Gestures for the Smiley Touch
The gesture-based feedback option will provide Smiley Touch users with even more choice in how they can give feedback.
Users can now give feedback by using simple hand gestures assigned to each of the four Smileys.
Additionally, the Follow-Up options are also gesture capable, meaning you do not lose out on collecting valuable customer insights to identify Pain Points & Highlights, make targeted improvements, and validate efforts through the data.
See it in action for yourself in the video on the HappyOrNot YouTube channel
Branding Pack (Optional Extra)
Standard: HappyOrNot branding on the leg plate & green call-to-action Feedback sign (This is the default and is free)
Logo: Your logo branded on the leg plate + call-to-action Feedback sign in your choice of colour
Custom: Your custom design on the leg plate + call-to-action Feedback sign