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The Smiley Touch™

Find out why they're unhappy and what you can do to put it right

The perfect tool to listen to your customers and staff.

The Smiley Touch is the easy way to find out how people are feeling AND what's making them feel that way.

Click any image to expand.

Double click on mobiles.

A Three Screen User Experience

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First Screen: The Survey Question

Ask anything you like & change it as often as you like. 

Second Screen - Follow Up Questions

Use Follow Up icons to make it really easy to quickly identify any service Highlights or Pain Points - all in a simple click by your customer.

These "Thank You "screens are optional .

You can choose to show what others are  currently telling you OR not.

Third screen - Open Feedback

Your customers can give you even more detailed open feedback using the virtual keyboard.

These "Thank You "screens are optional .

You can choose to show what others are  currently telling you OR not.

The Smiley Touch Range

STAND

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WALL

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TABLE

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Works great as a portable survey device.

Ideal for:

  • training courses

  • seminars

  • classrooms etc

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"Touch-free" feedback using Gestures for the Smiley Touch

The gesture-based feedback option will provide Smiley Touch users with even more choice in how they can give feedback.

Users can now give feedback by using simple hand gestures assigned to each of the four Smileys.

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Additionally, the Follow-Up options are also gesture capable, meaning you do not lose out on collecting valuable customer insights to identify Pain Points & Highlights, make targeted improvements, and validate efforts through the data.

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See it in action for yourself in the video on the HappyOrNot YouTube channel

Branding Pack (Optional Extra)

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Blend the Smiley Touch to your brand with our branding packs:

 

Standard: HappyOrNot branding on the leg plate & green call-to-action Feedback sign (No charge for this branding)

 

Logo: Your logo branded on the leg plate + call-to-action Feedback sign in your choice of colour

 

Custom: Your custom design on the leg plate + call-to-action Feedback sign