HappyOrNot
Mood Monitoring with Business Insights
In-the-moment, micro feedback to increase loyalty & revenue
Discover what people really think and what you can do to improve.
Why HappyOrNot?
Since
2009
135
countries
4,000
organisations
2 billion feedbacks
Who can give feedback?
Everyone can give you feedback using our devices:
customers, event attendees, patients, students, visitors, hotel guests, website users, people you email, employees, colleagues and many more.
How to improve
Get the most for your business with the world’s leading feedback solution.
Easily transform feedback into practical business insights.
Uncover Pain Points
Improve experiences
Increase loyalty & referrals
Manage your brand
Reduce costs & grow revenue
The value of the feedback data
Measure
Monitor
Improve
Measure
Use our Smiley Devices to capture high quality micro feedback throughout your business in seconds.
We have device solutions for everyone.
Monitor
Discover how people are feeling about your business right now.
Identify highlights and pain-points.
Set targets and compare performance amongst your branches.
Receive alerts when things aren't going well.
Improve
Make your improvements based on what you're being shown by the data.
Create happier customers and drive loyalty.
Repeat
Re-measure to see how your improvements are being received.
With increased loyalty watch your costs drop and your profits grow.
Cover your business, everywhere
Use our Smiley Touch and Smiley Terminal kiosks to cover all of your physical touchpoints.
They're approachable & fun-to-use
Use our Smiley Digitals online in emails, webpages, apps, WhatsApp messages, SMS messages, as a stand-alone QR code & more
How to get the best feedback
