Smiley Feedback Ltd
HappyOrNot
Turning live feedback into business insights
Measure - Monitor - Improve
HappyOrNot® offers a simple and effective solution for getting quality feedback from your customers, employees, students, consumers, website visitors, guests and more.
Measure
Use our globally-recognised Smiley Devices to capture feedback from your customers, colleagues and users in seconds.
Monitor
Using live analytics, our Reporting Service translates your feedback into easy to read widgets & graphs, showing you how users are feeling about your service right now.
Improve
Use your feedback results to identify service highlights and pain-points. Make data-driven decisions to improve CX & EX and make your users happier.
Re-measure feedback to see what your customers think of your improvements.
Repeat
Continue to Measure - Monitor - Improve to improve User Experience and strengthen your bottom line.
Improving made Easy
Get the most for your business with the world’s leading feedback solution. Easily transform feedback into usable business insights.
Uncover Pain Points
Improve experiences
Increase loyalty and referrals
Better brand and reputation management
Grow revenue
Your Smileys. Your choice.
The perfect range of feedback devices to suit your needs
Best Seller
Tells you WHY people are unhappy and quickly shows you how to improve your business.
3 versions available
Smiley Terminal™
The Original
Quick, fun & anonymous.
Collect maximum feedback in high-traffic areas.
5 versions available
Smiley Digital™
Online & Email
Digital solution for your customers with instant, high-volume actionable feedback
4 versions available
