1 million feedbacks every day

You can rely on our data

Your feedback solution

Turning feedback into


has never been easier!

The globally recognised and trusted 4 Smileys capture the satisfaction levels of your customers and employees in just seconds.

Our feedback collecting Smileys and data analytics solution will help you improve your customer experience (CX); workplace happiness (EX) and your bottom line.

Your Smileys. Your choice.

The perfect feedback devices to fit your needs

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Tells you WHY people are unhappy and quickly shows you how to improve your business

Smiley Terminal best feedback device

Quick & anonymous.

Collect maximum feedback in high-traffic areas

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Smiley Digital

Connect with your online customers with instant, high-volume, and actionable feedback

Smiley Link. Touchless Feedback

Feedback via mobile phones and email

NEW FOR 2020

  • Go Touchless
    An easy way for customers to give feedback via email or their mobile phones

  • Better together
    Combine the Smiley Link with your Smiley Touches and Smiley Terminals to get even more actionable real-time insights

  • Leverage additional channels
    Add the Smiley Link QR code and URL to your emails, electronic invoices, delivery notes, SMS and other messages to capture additional feedback from your customers and employees.

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Improving made Easy

Get the most for your business with the world’s leading Smiley feedback solution and easily transform feedback into ACTIONABLE BUSINESS INSIGHTS.

Uncover Pain Points

Improve experiences

Increase loyalty and referrals

Enhance brand reputation

Grow revenue

Our huge range of Smiley feedback devices coupled with 24/7 access to the Reporting Service make capturing and analysing user happiness simple. 

This saves you time to focus on making successful improvements to your business.

Increase satisfaction across all business areas

Visit your business sector to learn about improving the customer and employee experience!

Creating happiness in every business, worldwide

Contact us - Get a Quote - Book a FREE Demo
Learn more about how we can help you transform your business with real-time CX & EX insights.
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Need help?

Visit the HappyOrNot handbook

© 2020 Smiley Feedback Ltd     |     BMG, 4 Acre Road, Reading, RG2 0SX     |     UK Company No: 11353874