Turning live feedback into actionable business insights
The HappyOrNot® feedback solution.
Simple and Effective for all business types.
Measure - Monitor - Improve
Wherever you want feedback, the HappyOrNot® feedback solution is always the same for customers, employees, students, consumers, website visitors, guests and more.
Step I: Measure
Use our globally-recognised Smiley Devices to capture feedback from your customers, colleagues and users in seconds.
Step 2: Monitor
Using live analytics, our Reporting Service translates your feedback into easy to read widgets & graphs, showing you how users are feeling about your service right now.
Step 3: Improve
Use your feedback results to identify service highlights and pain-points. Make data-driven decisions to improve CX & EX and make your users happier.
Re-measure feedback to see what your customers think of your improvements.
Continue to Measure - Monitor - Improve to improve User Experience and strengthen your bottom line.
Improving made Easy
Get the most for your business with the world’s leading feedback solution and easily transform feedback into usable business insights.
Uncover Pain Points
Increase loyalty and referrals
Better brand and reputation management
Your Smileys. Your choice.
The perfect range of feedback devices to suit your needs
Tells you WHY people are unhappy and quickly shows you how to improve your business.
3 versions available